Complaints

We are committed to providing outstanding services to our valued clients. However, if you are not satisfied with our services, please contact us at;

Post:   The Complaints Officer
Austbrokers SPT
PO Box 500
Miranda NSW 2228
Email:   info@sptinsurance.com.au
Telephone:   (02) 9525 9311

 

We subscribe to Insurance Brokers Code of Practice and the Australian Financial Complaints Authority (AFCA), a free customer service. If your complaint is not successfully resolved by our office within 45 days from the date reported to our office, it can be referred to AFCA to assist in making an independent assessment of your issue(s).

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