A requirement under The General Insurance Code of Practice (2020) is for insurers selling retail insurance products to have a Family Violence Policy publicly available to its customers. ExperienceWorx, a division of Austbrokers SPT Pty Ltd, issues this general insurance product on behalf of the insurer 360 Accident & Health Pty Ltd.

To access the Family Violence policies of our insurer partner, please visit their website or the link below:
360 Accident & Health Pty Ltd Family Violence Policy PDF

Austbrokers SPT is also committed to assisting its customers who are affected by family violence by:

• being respectful;
• protecting their privacy;
• minimising the number of times a customer is required to disclose information about family violence;
• arranging access to financial hardship assistance, when applicable;
• appropriately training our staff; and
• supporting our employees affected by family violence.